Find XO: Lafitch's 1.5 Billion Investment: Lessons from AICC Vertical Integration (platum.kr)
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- Conversational AI company Lafitch secured a follow-up investment of 1.5 billion won, bringing total funding to 7.5 billion won.
- What's notable is their acquisition of the telecom infrastructure company Seogyeong NCS, aiming to control AI contact centers from software to infrastructure directly.
- For financial and public customers strict about security and response delays, this setup helps overcome the final hurdle of contracts.
- However, it brings the challenge of proving profitability while bearing increased fixed costs.