Find XO: Laid Off 1,100 Employees in the Quarter of Record Performance (techcrunch.com)
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- Cloudflare laid off 1,100 employees on the very day it announced record quarterly revenue.
- CEO Matthew Prince explained it was not about cost-cutting but a shift to an operating model fitting the era of agentic AI, with internal AI usage rising 600% in three months.
- The layoffs targeted support functions like HR, finance, and marketing.
- It is easy to miss that the more back-office is eliminated, the more precious field knowledge that recognizes exceptions becomes.