Find XO: Attached Conversational AI to an Industrial Supplies Shopping Mall (venturesquare.net)

- Wadley has supplied the conversational AI agent 'Zento' to the industrial supplies shopping mall Gonggujangteo. - It recommends products based on describing the work environment and purpose, which would be helpful for buyers stumped by complex specification tables. - The team selling this kind of service faces the challenge of managing recommendation accuracy. - If they recommend tools with incompatible voltage or specifications, they may try to reduce consultations but end up spending more effort on handling returns.