Find XO: What Became Clear After 1,000 Calls with Customers (techcrunch.com)

- Narada conducted over 1,000 customer interviews before receiving institutional investment. - They spent time asking customers in advance about the tasks to delegate to AI agents and the points where failure would be problematic. - What I want to take away is the way to connect repeatedly mentioned customer inconveniences to product improvements. - If development priorities remain unchanged despite many calls, meeting customers feels less rewarding.