Find XO: Negative Issue 48-Hour Rule: AI Revolution in Reputation Management Market (venturesquare.net)
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- WhiteMe announced that it has reduced the response time to online negative posts from the previous 1-2 weeks to 72 hours.
- However, the company emphasized a response deadline of 24-48 hours, so it is difficult to say the problem is solved just by looking at the reduced time.
- Founders planning such a service should separate AI processing speed from the actual time it takes to complete actions on the platform.
- What customers are waiting for is actual action, not just the notification of completed analysis.