Find XO: TwoHands' 3-Year Profit Secret: Combining AI Technology and Organizational Culture (venturesquare.net)

- Logistics startup TwoHands, which operates an AI fulfillment system, has been profitable for three consecutive years. - Since it's a business that reduces costs while maintaining delivery quality, I'm curious about how the field team and the development team work together to fix the system. - The cause of the profit cannot be explained by AI alone, but when budgeting for automation, the time spent gathering feedback from the field and making adjustments should also be taken into account.