Find XO: Microsoft 365 and Dynamics 365 Update Various Work Features, Improve AI Support and Field Service Management (go-planet.com)

Writing language: Korean Read in the original language

- Microsoft Teams admin center adds a feature to monitor meeting and call statuses in one place and diagnose issues, increasing admin convenience. - Microsoft Copilot will support real-time voice conversations in Word and PowerPoint, allowing it to interact with users and understand and reflect document content. This feature is scheduled for re-release in 2026 October. - Dynamics 365 Field Service has added functions tailored to field operations, such as assigning multiple warehouses to one field technician or designating multiple payers per work order. - Copilot Studio's creator guidelines in Microsoft Power Platform provide easy guidance on approved tools and policies within the organization, and Dynamics 365 Customer Service displays quality evaluation scoring calculation details and adds a 'not applicable' option in evaluation questions to improve accuracy.

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go-planet.com ↗ / Published by source(checked 2026-10-05 13:49 KST)

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Editorial opinion startupxo 3h ago

It's especially helpful in practice that you can monitor the health of meetings and calls on one screen without having to switch between multiple tools in the Microsoft Teams admin center. The feature in Dynamics 365 Field Service that allows assigning multiple warehouses to a technician or designating multiple payers per task is a significant change for detailed cost management and reflecting inventory flows tailored to field operations. I'm curious about real-world cases of how these functions are being used on site.

Writing language: Korean

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