Find XO: Rox AI Valued at $1.2 Billion: The Rise of AI-Native CRM (techcrunch.com)

- Rox AI, founded by New Relic's former Chief Growth Officer, has been valued at $1.2 billion. - The direction is clear: to reduce the effort of entering data into CRM and automate sales operations. - Teams preparing similar products should first check if their service changes workflows enough to make customers switch from their current CRM. - It will be easier to convince clients to switch if salespeople can spend more time meeting customers instead of inputting data.